Conflict Resolution

How to resolve a conflict

Constructive way. Conflict resolution will be more true when everyone is the winner. This method involves the development of the situation for a specific scenario. It includes several stages.
* First you need to clarify the situation. Each conflicting party (and there may be several of them) should state what it wants or does not want, what is important for it and what difficulties it has. This should be done not in the accusatory key (you always ignore me), but in the form of an “I-message” (I feel that my words are not heard) The other participants in the conflict are actively listening. That is, they voice those needs, desires and difficulties that the other side is experiencing.
* Collect offers. The most successful solution to the conflict will be a proposal that will suit all parties to the conflict.
* Decide how this decision will be carried out, that is, detail it. Distribute responsibilities for its implementation.

Video: Conflict Resolution in 6 Simple Easy Steps


Images: How to resolve a conflict How to resolve a conflict
Images: How to resolve a conflict How to resolve a conflict
Images: How to resolve a conflict How to resolve a conflict
Images: How to resolve a conflict How to resolve a conflict